Terms & Conditions


Payment in full is required upon placement of online furniture or homewares order, including delivery.
Payment can be made by Paypal, credit card, eftpos or direct credit.

We do not offer a COD service. 

Customer Service

For any questions regarding orders or any of our products please email us 24 hours a day or call our 1300 number during normal business hours.


The cancellation of an order will incur a processing and administration charge.


Lounj Living prices are subject to change without notification.

Warranty / Guarantee

Our goods carry a 12 month warranty on manufacturing faults which are determined by Lounj Living.


Many of the Lounj Living products are handcrafted, therefore some irregularities may occur in the material or finishes used – these are considered unique characteristics of the item and are not defects. Colour or finish may vary from any photographed item on the Lounj Living website.